Bee Removal & Pest Control Business Growth: Networking and Specialist Work | Martyn Belcher

0:02 Hello and welcome to Pest Perspective episode #66 We are live. Should be on Facebook, LinkedIn and YouTube. I hope we are. And this week in a very hot week, it's very annoying. We've got a bit of a rainstorm this way but the minute clear in the air. But we've got Martin Belcher from ABM Pest Control in Mansfield. How are you doing? Yeah, all good. Warm. As warm as toast. He says that he's showing off of his his air conditioning next to him. Well, no, it's good to have you on. I just wanted to make an announcement.

0:50 So obviously everyone who listens to the podcast knows that this pub, if you don't know, I'm about to tell you, although I do the podcast for free and I always will obviously because I do enjoy doing it for the pest control industry, it costs money to run like like this software I have now Stream Yours costs hundreds of pounds a year to bimonthly, etcetera. I use cannabis software as well to make a lot of the fun thumbnails clipping technology is also involved in it and the little upgrades It cost money to do so.

1:30 I have spoken to various companies and powers now I've kindly sponsored perspectives for a year. They're, you haven't heard of power now they're a job management software companies. So you can schedule your. Well, yeah, like if it's Martin, you could schedule his bees in, you could, I could schedule boss nests in and the customer gets text message and e-mail what when the appointment's confirmed, when you're on the way, send him a nice message. But you can also do pest reports, environmental risk assessment, you can do anything on there pretty much.

2:10 So that's who's sponsoring the podcast to help meet me pay for the podcast going forward. I'd like to thank Benjamin and the team at power of now.

2:21 It's kind of them to to do this. So thank, thanks everyone and thanks Dan power of now. He is a massive perspectives fan, so much so that they actually they actually got him, you know, that hoodie I was wearing, which I won't be wearing today, but they bought him one of them. They actually messaged me saying, and Dan have a hoodie. I'm like, yes, he can, but it says it's and there you like that I did yeah. So we are officially sponsored. We are to help, help, help help some of the costs. That's all the.

2:59 Costs. That's it. Everybody, if anyone's listen, it's not a proper tearing exercise. I'm not looking to have my next Lamborghini or any Lamborghini. It's just a bit to help the show fund it so it doesn't have to come out of my my pocket all the time. That's all it is. So yeah, powered now it's on the screen. That's their logo. So I have to say hashtag, hashtag app. It is in there. Sponsorship is deemed advertising. It is, but yeah, so so I've known Martin for a for a what I'm now I know first got to know you, didn't I?

3:37 It's was it just before I became a board director named PTL? Was it? Was it a bit before that? I'm trying to remember. Before you doing your podcasts as well but. Yeah, it was. Yeah. No, you're right. The past passing shadows in the wind. And then yeah, we my. Memory is crap. Nearly everyone I know. I was like how did we get to me? I was like, I think my memory is terrible. It is. Always good to meet other fellow competitors and share work rather than rather than take it all on, which is again, that's what's I want to bring up, you know, later on.

4:15 Yeah, definitely, definitely. So how did you get into pest control when you first started out many moons ago? I know you've been in it quite a while. Back to myself as a baby. 2020 years I used to be a coal miner. I had a motorcycle so I couldn't, I couldn't work underground for health and safety reasons. So I took a step sidewards. Had a few months on disability benefits, decided it went for me. So I wanted to seek, you know, to go back to work. Mate, because a lot of people not to be, I'm not to slag anyone off, but once you get into that cycle of of you don't want to, it's like not to like because some people probably could work, but they've they don't not.

5:12 I'm not saying everyone doesn't want to, I'm just saying that some people it's better for them to work because a lot of people just get bored, don't they? That's all it is, get bored. I surrendered good disability payments to go back to work. Yeah. You know, I would I would financially better off, but I were mentally incapacitated. So it let me sit around holding me and I wanted to be to better myself. And it's shown another fist. You know you get what you you want to earn. Most definitely it's yeah.

5:48 It's no, because it's a positive force to be working because a lot of people say I'd loved, you know, like it's when like years ago I used to have this job, right. And like, even if you hate it, you're like, I'm off ill, but you've broke something. Like for instance, when everyone thinks it's great to be at home, doesn't it? Like recently, because I like pest control, obviously when I broke my knee twice. You feel, yeah, it's great, isn't it? It bloody hell, it gets boring within the second day.

6:21 Oh yeah. Oh, you you like, sometimes you're wishing for a week off or something. A week's fine, but after so long, I mean, I have three months off, so you can imagine how boring that car. Yeah, I've thrive. I've got to keep busy. I've got to do something. If anything was keeping me busy was hopping around the house, it was. But hello Jackie. Jackie Watkins, my friend. Thanks for popping on on Darren, Good old Darren from London. Cheers for watching, watching me. But yeah. So how was it you? I know you mentioned it was something to obviously you didn't want to be on disability benefit.

7:06 And what was it you? You find a job somewhere or something. You don't have to delve all into it. Just. I started to do voluntary work at an old people's home. Oh. I started to help shove that's the wrong word. Shove help to help people in wheelchairs on day trips. I'd help help push and carry wheelchairs and three days become four days or four days become five days, all voluntary. I went dear and any money from it because I run me me disability payments and the bless him is is passed away now the the manager of a security firm.

7:55 His wife was the catering manager. So she says to her husband is a good lad. This Martin is give him a job, get him a job. It's been it's been 6 months coming. No no problem every day never a miss. So I got the job at one of the local hospitals in Nottingham. Nice. Through going to work for nothing and that then that then turned I did a year of working on delivering mail, internal mail, doctors to doctors. Oh, say yeah. Our our booming, our our going up in the morning and I've got something to do every direction.

8:36 So because our learning, our earning say I will, I will get in more on benefits than I wear on wages, but I will be mentally. So then after a year of delivering mail, I befriended the local Terminix contractor that used to come to the well. He came to the hospital every week in the routines and they were a Mansfield chap, Howard Mansfield. So you know, we got on. So I used to, I used to shadow him in between delivering mail. It used to come every Wednesday. So I'd take time off. I'd go for shadow women.

9:17 He planted a seed in, you know, this couldn't be a good career. So he not only helped me show an interest, but he also put it to my manager at the hospital. You know, why don't you get rid of Terminix and set this lad on internal. There's pest control and baboom. Yeah. His eyes lit up. And from there on, you know, it transpired, the hospital paid for all my training, for all my BBCA one and two, all my courses, years and years on. Then I started to work for myself.

9:56 Did I guess the Terminix bloke didn't tell? I'm guessing he asked you not to tell Terminix. Don't tell my boss please. I've suggested this. No, he didn't know. And both both are passed away now. So it's never, never going to come come over. Yeah.

10:15 From there we were saving and over money on call outs, job work. You know, I learned to do this. I learned to do that. So we're all internal. And at the time, I think it's still the same as well. We were the only NHS with an internal contract, not a con. Internal pest control in the EU. Goodness, that is real big, that is. Yeah, yeah. Doing the same now or don't you know? Sorry you're. Still the same now that were there. I believe so. I don't, I've not heard any any anything else. You know all the other hospitals that UK have still using big nationals whereas we're still internal and now they used to be just myself.

10:59 So we took on another another two trusts and between the three trusts we've got 2 full time and one apprentice. And that apprentice has been on this podcast that. Was indeed. Young going. So young going, Yeah. Yeah. He would should be listening as well. It should be listening. You're right. I told him to in the morning. I was in that WhatsApp group saying you'd better listen. Do I have to listen to every day? Yeah, good. So yeah, just it just exploded from there. How we're doing pest control, there's no conflict of interest.

11:37 So we're doing pest control outside of work, using the training and education that the trust to pay for. And then obviously I then took an interest in bees. I was sick of killing bees when we didn't have to. So about killing bees, I took an interest and I then joined a local B group, B association in Chesterfield and from there it just exploded again. I've been joined the committee of the Just for B Group and I were getting jobs passed to me and over fist. Because obviously when you have the bee problem, you're in the beekeeper.

12:15 And a beekeeper will happily take swarm from a Bush or a tree or a fence, but it won't go up a ladder or go on scaffold or take tiles off the roofs. Yeah, it's a question then. Then we talked about it. So obviously many members of the public, I think that you as a, because you are a beekeeper as well as well as a pest controller, I think you will go and remove bees for free for them. So explain to people what a general beekeeper is that just goes and picks up a swarm and what you can offer as well.

12:52 A beekeeper is a retired gent or lady that's has a has a hobby that wants to have some fun, fill a timing. But as I say, they won't, they won't do any defect any, any structural work. They won't go up a ladder. They're not insured to take bricks out or remove tiles. So then you need a remover nor a keeper. That's that's where we come in and and the likes of other, other companies across across the UK that's. A great explanation, that is. It's a It's true, but you still get people thinking, you said to me before you had businesses still ring you thinking you're free of charge, don't they?

13:40 Yeah, sure. I get 30 calls a day. You know, the peak of summer now and 3035 calls come quit. You got Wasps now? It's too early for us. The bees. Can you just explain? Yeah. They're going in the chimney or they're going to miss off it. So then you know which type of beer it is. But they're all experts. They're all now they're Wasps. No, I'm an I'm an expert and I'm telling you they're not a wash. No, I know what a wash looks like. I don't. No, most of them don't. So you say, well send me a photograph and I'll tell you where it is.

14:11 And then the photo comes through and I say it's only be. The swarm. The first thing you say is the swarming, because the first thing is what's do not swarm the first mistake you've made. Yeah, yeah. Only time they do that is if back you know when you've hit the nest. Remember back when you know you hit the nest, really pissed it off and they're all outside going nuts? Then that's not called swarming, no. That's I'm going to get you. Yeah, exactly. And as well, there's a lot of folk that expect you to dedicate your time, services, knowledge and equipment and fuel to come and do it for free, you know, and it's just, I've said to them, but I'm a business.

14:53 I don't do anything for free. I've got overheads, I've got training, I've got fuel, I've got insurance. But. I think you're quite you're quite reasonable when you say some of your prices where you go and pick bees up. I mean I. Am, yeah. I, I would imagine that a lot of companies would probably just be about starting at 100, pick some bees up. I'd say I might be well, I think you're very competitive and if anyone moves at your price, they can, they know where to go. What's there indeed? That's a lot of money.

15:24 That's not there your price paying for. Me for me knowledge you're paying I'm happy to to send you some more other competitors websites and you'll soon be ringing me back and they do. But I get that many calls. I don't I don't get frustrated because they don't want me. I just fair enough, move on to next and because while I'm on the phone, the phone's ringing behind that phone call. Exactly, because I remember when we were going to the Pestech to have a look around the building and obviously he drove to my house and now I drove to Milton Keynes and I was getting a master class on how to answer the phone.

16:04 He was answering phones left and right. You know, we had work lined up by the time we're on the way back. The master class I can assure you. After 30 calls a day, I generate 20% into work. The the others are just advice line or just telling them what to do. Or sometimes I'll, I know I'm too busy, so I'll share work. I'll share work with other other not competitors, but other tradesmen, which again is part of this, this cast up. I love to network, I love to share. You can be greedy and have all the pie, or you can segment it up and everybody gets a little share of the pie and we're all happy.

16:47 You're in our WhatsApp group, Sean, but you're too far. You're too far for me to share work. I have sent you work. You have I got paid for that recently. Yeah, yeah, yeah. Yeah, you're in. You're in Rutland. You were. We have, we have about 7:00 or 8:00 local companies and we all pass work to and from each other. Some don't pass work, but the others do. And when I'm busy, I can't come to you because I'm tied up with something or other. Rather than say, no, I can't get to you. I'll never hear from that customer again.

17:28 What I do, I say, yeah, I'll get a guy to you sometime today. Give me 10 minutes and I'll come back to you. And then I ring around, who's busy? Who's got time? Do you want this job? And so customer gets the response and she always, they always ring me back when they've got another problem. But if you say no, you'll never hear from again. That is true though. Just segue away from that a little bit. So how did you what do you do to learn bee removal? What what did you do to to learn how to do that?

18:01 You can't just do it on a whim, can you? You need to know what to do, surely. You've got to have an interest in bees and an understanding of and to realise where they are, where they are and how they've got in and why are they in there. They obviously go in to avoid big enough to sustain that colony. No2 colonies of the same size. So a small cast will move into a a bird box, but a massive cast, it won't entertain it. But a small cast won't move into a massive void. Whereas a big, a big void, you know, a big colony will.

18:38 So you pretty shoddy at workmanship DIY, whereas my colleague Andy's is pretty handy. So together we have, I have the experience and be able to talk to clients and understand and explain, whereas then he can, he can come and look at the building and say I know exactly where they are. That's. Nice. That is, get up that ladder, take a photo for me down that chimney. We don't do ladders. We've got drones, we've got chimney cameras, we've got pole cameras, I've got a I've got a 50 foot pole camera that can look down the the drone.

19:18 I just bought a new camera that looks up you and send it up the chimney. And again, it's all this equipment is where your money is going to offer you the optimum service. I think it's like the other day when I thought that was a drain, but no, it's a, it's a chimney. I thought he was. I thought, I thought he's showing me. Yeah, a business in a in a drain. I was like. Can you bring that that picture up? Right. I thought you did send that to me, actually. Which one was that? It were the we run up a roof ladder and put the phone over the chimney pot because we couldn't look use the drone because he'd got a cowl on for stopping birds from going in.

20:02 So. Andy just shoved his camera inside and boom, we know exactly what we're up against. Is he telling me what's up? But yeah, I'd say that's, that's where we, you know, we we excel. I know what Andy does and Andy knows where he does. And we work well. And yeah, we get the job done.

20:31 I've got the ones that are on the phone now, are you on the part of the other one? It's the one where the bees had just come in the chimney looking down the stack and you thought it were a drain not to. Worry, I'm going to have to yeah, I've not got it on there. I haven't, no. I should have done that one, but.

20:56 Yeah. So it's, it's, we're nearly 12 years in removing bees. Some years we'll do 20 or 30, some well years, some years we'll do 40507080 troughs. I am now shying towards taking on work that is brand new because the the jobs that the bees have been there for longer time, such as 345 years. You know you've got 3-4 five years worth of junk to get rid of before you hit the sweet spot. All right. Autograph of the chimney we took down. Right, I can get it on here. It's not. Yes, Hugh, it is. You can see me sweating my ass off, can't you?

21:43 I'm not bothered if anyone could see me using a towel. Yeah, I can get that one up. You just have to give me a second. Right. Just keep talking about bees. As we all know, Hugh loves people talking about bees. I shouldn't be. I can't get that one. This particular job, the council tenants, it's a council job so they're having a new roof and the chimney stack was coming down so it can have a brand new roof. However, the builders hit the chimney spot and the bees chased them off, so the job was on hold.

22:25 So we were contacted. When can we get? We went literally 2 days later and we took the chimney down to the where the bees were to the end of the road to end of the comb so the builders can continue. Yeah, there you go. Right on there. Have I clicked it the right one? There you go. Yeah. So when bees go into a open chimney without a liner in, that's quite easy to get to because you can physically get your tools and your hands in and pull out comb, provided it's fairly new, but when they've been there four or five years, the deeper down it goes.

23:05 Oh, let's see. See, I think you're saying now the bigger jobs? When they're on the outside of the liner it's much more difficult. So luckily we're the chimney we're coming down anyway, so we often take the stack down as we take the bees out. So when bees move into a a brand new void large enough for them, they frantically build white, yellow comb, brand new comb to put their food in their stores and and the queen to lay eggs. The longer it's been there, the dirtier it is, the more darker it gets because these young bees that can't fly after defecates and that's all inside.

23:50 So the older it is, the dirtier it gets and the dirtier it gets. The the queen says I'm not putting my bum in that hole. Build me some new flats. So. There's a constantly building wax to put fresh. You know how I explain it is you don't go to Morrisons and spend £200 on a shopping bill and put it in garage, your garden shed your wife wants it in nice clean sterile kitchen unit, so constantly building wax to put fresh new food in that. Been there a long while, did you? Do you know how long it had been there?

24:25 Was that just a guess? Guess in four to five year knowing our DP where when we removed that there were no white cone whatsoever. So I think the bees that were visiting, when the builders saw it, they were just, they were robbing. They were robbing whatever food were in there because there were no no food, no stores, no honey, no yellow comb.

24:53 I'm going to give you that it's quite a unique picture. I've never really seen anything like it the way it is. Takes 1000 words, doesn't it? That does.

25:03 And it does it's. Fantastic. To show the next client. I do videos, either a few photographs into a video or I'll do a YouTube or a video of the work we do to show the next client exactly what's entailed because again, some of them think it's a free service.

25:25 One of the biggest things we say is look the your bees. That's the thing, It's the same. We're rats. They're actually your rats, not my rats. Yeah, we're. You don't. You start with people think they can see ring and that's it. They belong to you. They don't. Yeah, every client wants you to save their bees. So I'll say OK, I'll save them. But if they're saveable, if they come in from a dirty, smelly, disease riddled comb like that, they're not going to be saved. But if you want me to save them, where am I going to put them?

25:55 I'm not buying a £300 dive. You want them saved, you're going to. That's going on your fee. Exactly. So what? So what do you do? Like sometimes if you like, you remove the bees, you charge them, adds that work. Do you have somewhere you can put them or you have to buy a new hive? Being a pest control, I've got endless farms around. Oh yeah, yeah. And the farmers are just like, yes, bring us some bees. Oh, OK, fair enough. So yeah, I'll buy a new hive or I'll recycle a hive because obviously these don't last forever.

26:36 I lost 14 colonies over winter through potentially collect potentially the bad weather, disease or running out of food because they're all the constant rain that they had. Yeah, I think, I can't remember what podcast it was on All might have been on one of the best perspectives, but may have been someone I spoke to in the industry obviously may have. Yeah. And he told me that someone had lost a load of colonies due to mice. Mice getting into the hives and eating, eating all the honey basically wiped them out.

27:14 Mice did. Mouse will only take over a weak colony, not take over a strong colony. They were probably weak then. Yes, yeah, yeah. But the weak for three reasons is either low on stores, it might have been disease, it might have been viromite. That's because when a varroa, when most colonies have Varroa issues but they are manageable, whereas a federal colony can't be managed, you know a beekeeper can't treat for Varroa so. The varroa for the non educated here. What is varroa? I don't know what it is either.

27:52 I presume it's a bee. It's a bee disease. It's not what it is. The mite. The mite OK. That sits on the back of the sits beyond and on the wing feeds off fatty fatty stores from the wings of the bee. Sorry, the wing where the wing grows so that then causes the wings to be deformed. So if the the bee has got a deformed wing, he can't fly. If you can't fly is useless to the colonies not bringing no food in. So if the colony is overrun with Varroa, then the wheat, the colony is going to die anyway through lack of food.

28:39 So there's some nice, lovely brand new out of that chimney that will run up the, the, the, the roof on. Put the phone down. Yeah. Can you see it's brand white. It's brand new. Yeah, that is. It's probably had one cycle of of bees through that. But yeah, lovely, clean, healthy. Do you ever I watch some of them obviously you know how the American videos can be and there's some people do bee removals and they literally just like AB they eat into it, bee straight away and try it. You ever do that? Yeah, yeah.

29:22 Yeah, well, chop a bit off. Yeah, just bite into it. Yeah, it's not. Obviously you wouldn't bite into that because that's lava. There's no honey. There's a little bit a little bit of pollen dotted in between, but that's all brewed as in eggs, lava and young goose. No, I meant what I meant was the honey bit I meant. Oh, yeah, yeah, yeah, yeah. It's we you've, you've got all your gear on or, you know, you can't. You just, Yeah, just bite. These Americans, I I watch, I have to send you them. They don't wear it.

29:52 They be removable. They do not wear, they do not wear gear. She wears, for some reason, the lady in a man. She wears a big on her head and the rest of her body ain't protected. Yeah, yeah, that's because, well, my theory, I'm not sure, but my theory is because it's a warmer climate, the bees are more temperamental, they're more Placid. I see. Because they've got. But in America they've got some of them. They've got some of them Africanized bees, aren't they? Yeah, they have. Yeah, Yeah. In certain areas they've got them Africanized bees.

30:28 When bees are in low numbers, like so let's say you were a swarm or they've just back into that fresh, they've got little to defend. Then they're not as aggressive, but a colony that's really strong, got really good stores of honey. They're going to leave us alone. This is our food, so they're going to defend. So again, I went through a small colony three days ago on my drive from a swarm and no suit needed. You can literally nice as pie go through them.

31:03 You know, as as all mechanics do they get to they know all the shortcuts are to read an engine are to listen for problems. Same with beekeepers. You know you can read read your bees attitude and if they start pinging and then you pursue them. Oh, I see.

31:21 As I say, it's like being a blacksmith and never expecting not not to get a black nail. You're going to get stung. You just have to realise if the bees are aggressive or not.

31:34 Yeah, I suppose that's that's all part of getting to know how to do bee removal. So did you do Clive's courses in bee removal? Yeah, I've been on one of Clive's courses. Yeah, definitely worth every penny. Well done. I'd say I'd go again but I know he's booked up for people for newcomers so we don't need us some old ass just to fill spaces. I'm sure at one point he offered me to come on one never wait. Wait to realise if you want to dibble, but if you're not, if you have no interest in doing. It I'll be honest with you, with me, it sounds good.

32:11 I am terrible at heights. That's my problem. There's a lot more to bee removals than people may think. You have to consider again, look at that, look at that blue bucket in the in the picture, very high potential for disease. So them bees don't go where my other car or my nice colonies are because of cross contamination. So it's what we have a call quarantine until they, you know, I wouldn't put that dirty comb into a hive and expect the bees to to live on it. I'll put them straight onto brand new nice yellow stuff because you know, there's potential bringing disease from that dirty comb into my aprey.

33:04 So there's lots to consider. And as you're removing bees, you have you, you're constantly aware of what you see and what you're looking for. You're not just removing bees and earning some good money. You're looking for signs of potential this, that or the other. And if it was riddled and you can, if it smells the American, American, the European, you can smell it and you can see signs and you just put the bees to sleep. Not worth, not worth saving. It's nice to hear, Pete, that you, that there is that side of it because everyone grows safe to bees.

33:39 But sometimes it's not viable, is it? It's not viable to yourself. Well, the customers straight, I say if it's brand new and new, they're healthy and they're very Placid, then yeah, they're coming under me. If they're noisy and dirty and aggressive, I don't want them. I can bring them back for you if you want them or I don't want them. You know, beekeepers try to promote the goodness of keeping bees so they don't go around and bring a bad PR. So who keep aggressive bees? You know, even a beekeeper today, if his bees turn aggressive for many reasons, then all he'll do, he'll kill the queen, introduce a new queen so the nastiness is bred out of the new offspring.

34:24 That's interesting. Yeah, so. How does the how does a beekeeper get to the queen and kill the queen like that without getting attacked? Oh, he's got to suit him. Absolutely. Yeah. And you just go around, hunt for her and just you can squish her or you can remove her, take her away and the bees soon realise that there's no queen in there. And then you leave it 2345 days to make sure that there's no new eggs laid. So the because obviously when they're without a queen, they could choose to lay to make a new queen from freshly laid that the queen laid before you removed her.

35:08 So after a week you go back into the hive to make sure there's no new queen cells. If there is, remove them. And then a week later this hopelessly queenless, then you can introduce a queen, a new queen and you know they'll take to it straight away.

35:26 There is an. Item It does seem that way because it's like Sean Mooney on beauties and beasties. Here. He was quite proud. Did you say that he made 12 or 15 coincide with himself? Yeah, yeah, I did. He was. Saying he was saying that if you were to buy them, they're about 50 lbs each. Yeah, absolutely. Yeah, I had to go. I went on a course with our B group and we had a six week session of raising Queens and I did manage to raise just one, but it didn't survive probably through through my my issues.

36:01 But yeah, you can. You can easily. You can force a colleague to raise no Queens for you if you did. I'm sure at some point they tell us how many you know, actually support, you know, then we just sell to show, you know, there's obviously a process. You I don't know if they're all work or not. I don't know it's. Not straightforward, but you know, it's look at draw. If you if you get 12, maybe 8, sometimes 12 are viable. But yeah, makes you Chuck your dice and then see what comes out. No, you're right.

36:37 It's you know more than you've been doing that a long time. It's it's. I enjoy helping especially, you know the old elderly clients that's just had them in a bungalow and come quick. I'm on my own. I've got bees coming down my chimney a few times. I've got this week. I've probably told 6 customers if the swarm has definitely come try this, try this, try this and they'll move on within an hour. And they've they've rung me back and said brilliant, it's worked. Some have even left me reviews on Google.

37:06 That's. Good. Yeah, Yeah. Right, that is, do you know anyone called Brian? Oh, Brian, I know what? He. Oh, crikey. Yeah. Gary Money, Yeah. He's calling you Donkey. Yeah, good man. Hi, Brian Donks. Yeah, yeah, you're right, Jason. That's from the old. The old UKPCO days. Yeah, yeah. You told me about it, didn't you? You did. Again, a network of local trade trenders, traders that's willing to share, share resources.

37:54 So let's talk about the network inside the pest control then. There's loads of work out there and. So obviously you've got different kinds of networking because obviously I'll be looking at thinking different ways of networking. There is networking where you refer and that's it, you refer to and fro. But there's also a networking within bees and bird work where and for referring you get a little percentage of the job and subcontracted as well, isn't there?

38:26 We don't generally ask for a I'd, I'd just like to share as long as the customers get in the result. Yeah. No, I'm just sharing there is a different side of of that networking as well. Well, as work to one specific contractor, he passes all his bees, we pass all our rat jobs, our drain surveys to another contractor. He sends me all his insect jobs. Yeah, it's it's. As well. Yeah, and again, no customers left behind.

39:00 I'm in, I'm in the WhatsApp group. I'm the outsider from from down a little old Rutland. It would not be worth me doing the jobs they wouldn't the how far I'd have to travel. But you did get me one, didn't you? Saying that's the most pain. Just. Say no everyone. I've officially run out of Hosbane. My last two have gone today. I'm all out, all gone.

39:27 You can't get any more. If you go on the Internet, there is a website that claims they've got stock. They haven't got stock. When you try and add them to your basket it then tells you they ain't got any. The pride. Yes, the Rutland. The Rutland job that we passed you. That bee survey for a church. Lovely drain drain footage, Drone footage. Great drone footage. Yeah, yeah, they were well pleased with that. They were the church people. But anyway, they contacted me five year ago for the clean church for the same issue.

40:08 So I threw a price in, I said there's my quote, the on Denard and left it alone. Now we, we we'll leave it, we'll see how it goes next year. And then almost five year ago the ring back said yeah, yeah, we've accepted your quote. When can you come? So I said I'm going to have to re come and survey. I'm glad I did actually, because there were four calling. There's not one still waiting for the approval for that. Roger, just say don't be as playlist. Don't you say don't be, don't take as long this time.

40:39 I might need to come and reserve that again. No, it'll take as long as they want, but the longer they leave it, the higher the fee goes up because there's more and more and more crap to. Get sounds like though when you do get that job you'll be there all day or maybe a few days work. I don't know how long it would take. 2 day job to remove forward on one day, come on and then come back and do the other two the next day. And being a listed grade one listed church, we need the bat people there. Oh yeah.

41:15 We need. They want a cut, won't they? They want Earth Day. Oh, yeah, We need the lead technicians to take the lead off the roof. We need a stone Mason to remove stone. And then we need scaffolding. We can't use our scaffolding. It has to be approved by, you know, the church people. So that's a small fortune. That's that's. Going to be a hefty job then it's price wise. Yeah, sure. You're. Going to need open pest control to stand there looking at what you're doing. Yeah, you can come and post a video.

41:49 We'll we'll price you're in John. No. I am kidding, but yeah.

41:57 So yeah, I've got some more Spain set. There, go on there around, you know, everybody gets a cut of the slice of the pie, so to speak. Instead of being greedy and having one big job, we can we can share work and have several little jobs still earn the same money. Rather go through these lists as well, but yeah. So do you think, do you think events like MPTA on the road and events like that get people talking that would never normally talk? Yes, you think. Got to be great that they bring people together.

42:34 We're now offering training on the MPTA discounted trading. So yes, yeah, good all round. I think you're not a part of a association. You're left out because you're missing out and. Because there is a lot of, I'll be honest, years ago I say this but I've only been in it since 2020. But it was literally just you were in a trade body so you look more professional. But now if you are listening on your MPTA members, just in case you're living under a rock and haven't opened any of your emails, you can apply for a thing called Trustmark and all you've got to do is is send.

43:16 It doesn't matter if you've got paper. So Jackie, you could take a photograph of your treatment reports or Jason, who I know is paper to you could take a photograph and it's like a portal. You upload it and the technical team, they look through your paperwork and approve it. If it's fine it I think it will be too. It's quite simple, but it's just about check cheques and balances. It gives people a more. It's all about anything around the home. It's like a government endorsed scheme through the MP Take membership that gives people.

43:53 The idea is to give people more. What's the word, you know, like you're not some kind of like cowboy or something because you know, you've BeenVerified more. You're also required to to to send in your Rams your risk assessments. Yeah, but. Even easier, you know you can do that on the the software that we use within the the trade. There is, there's a work risk risk management system. So the WRM you also get as part of your membership, there's Rams on there and there is, there's actually if you want CPD, everyone talks about that.

44:34 There's 8, No 10 points on there each year as asbestos somewhere. There's PPE stuff, health and safety, all that kind of stuff. It's all included. So you can just redo that once a year. There's 10 CPD to start with and you need 10, You need 20. We have 3 crew points. There's all these extras. If MP chain members are listening, give them an e-mail they can. They can sort it out for you. I'll go on, on MPTA, Google MPTH with Mark and it just explains everything. It's, it's a very simple process. It's, it's not like they can, you know, as long as you do your paperwork correctly, as you should, it's not a difficult process.

45:20 It's quite, quite easy. I, I like having a sticker on the band Now I do, I think it means more. I do. And hopefully we can we can convince some more members that listen to this podcast tonight. And being being an MPTA member, you are, you are part of the network, aren't you? You are. Our regulars tell clients or no you're at my my my work area but give me a post code and I'll send 3 locals those in your post code and all I do I jump onto the MPTA website find find a pest controller near you It's.

45:55 On the home page now, isn't it? It is, yes. And then I'll send, I either set point them to the website or I'll send them to the three nearest competitors. Yeah, there's all that, There's all that. You are networking. Yeah, that is true. And there's, yeah, there's even CPD seminar seminars in there. Not not just health and safety. There's like there's a good one by Duncan Rats in difficult. I think it was like there was a mill and that was really, I've got no mills, but that was really interesting.

46:32 I've got something that resembles a mill. This is grain and the grain just gets everywhere. But it's a storage facility. But, but yeah, there's all sorts on there. Like if you, if you, you're obviously paying your fees, but use your benefits and then you'll feel more value for your membership. You will. Yeah. Did you send the office an e-mail and then they can help you or give you a call? They can help you out. They can. The WRVM, the workplace risk assessment scheme is so, so valuable to me. You know somebody will say, can you send me a Rams to removing bees in the school?

47:12 Yeah, 2 minutes. But boom, you do it. Do it on the software, it's already pre made out for you. You had the client's number, put your name and address on and send it. But boom, simple. OK. There's also a load of certain bait posheets, etcetera and formulations on there. Yeah, you. Just and if there isn't 1 you can ask them to get one added if you don't want to make and there is a template so you can make the cost assessment yourself. Yeah you don't have to have it pre made. You don't. It's all included in your membership, so it's rude to use it.

47:49 And this is the biggest push I've done on NPTA in quite a while, but on the podcast, because as you, as you may not know or do know, Martin Belcher is on the MPTA. How many years MPTA board of directors? How many years you on now, Martin? 3 or 4 now, maybe five. Yeah, yeah, yeah. Yeah, so Martin's took me under his ring. Ever since I've joined the board, teaching me things here and there. He always likes him, and I speak up about certain topics in meetings. We can't discuss what I do, but something's to be said.

48:28 I'll say it.

48:31 Yeah, good, Good it. Is, but yeah, it's, it's, it's, I do enjoy, I do enjoy being part of the discussion. I do try and make the interview push forward. Yeah, you fit in and you help. You help for the future, don't you? You know you have your says and yeah. Exactly. It's it's yeah, it's it's, it's great. It is. I mean, imagine there was, I'll be honest. Yeah. When I joined the board, not long after, I did suggest Trust Mark. Not long after joining the board, I mentioned to certain people that I think we should be part of trust Mark.

49:16 And you know, here we are so many. I'm not saying it's my decision. It was a whole group, you know, you know, and there was voting etcetera. But I did mention it here and there that I think that might be a good scheme to be in. Yeah, yeah, yeah. I don't know how much is, I don't know how it works or anything. Not claiming fame to be the one that actually made it happen. I didn't. My Trustmark application went straight through. Within two days I'd I'd got me approval. There you go. But you've got 2 days, so get your applications and you could be in within a few days.

49:49 You could. Yeah, yeah, part of the and. Then you get a sticker on the van for a smart send you out a nice little pack where you could only fit on the way. Our vans wrapped up where you could only use a little to a smart one but there is big ones like really big ones but we couldn't find anywhere sorry. Have you had a sticker? Yeah, I was just sent to the website to print your own off. No, Chris Mark actually sent an an official letter welcoming us, welcoming us, welcoming us the business address and we got sent proper ground stickers.

50:30 All right. OK. I'll be on that tomorrow then. Trustmark, though it's Trustmark, not NPTA. Yeah, definitely Trustmark. Yeah, yeah. So you didn't get a welcome pack for them then? No. No, I just said if. You. I reckon they made a mistake somewhere. Have you signed up on the web? You have signed up on the website, ain't you? Yes, yeah. Yeah, I might be sending my message. I don't know how you do it to say I haven't had my welcome pack. Yes, I will. It's in the welcome pad. It's like the we, we only used a little sticker.

50:57 We couldn't fit it on anywhere else. Just a little one. But there is big ones, a lot bigger, but that would look good on your van. That would all.

51:07 Right. Good, good. There you go. He's got he's got a he's got a job to do. And I can see him, I think, to his list. I'm. Going to set Young going on it morning. I'm going to. There we go, right? Just getting. Back I want a big shout out to my mate in Wales, Big Bry. Get well soon fella is always I'll. This the one that commented. Yeah, it keeps giving me grief. Or is it good? Well, soon get well soon. But yeah, it's so. Have you done anything recently apart from base?

51:51 Bees. Bees. Did my first second wash nest yesterday in a bird box. So simple. Size of a size of an apple. I've seen that one your Facebook or in the group I can't remember. Yeah, Facebook. I just a little squirt took it down, took it down, removed it, set fire to him, a blowtorch scorched it, and it's now hanging on my shed. Yeah. Wasps, rats, squirrels. Did you see me squirrel video it it on TikTok? It went. I'll go and have a look. I will. Yeah, I'll just tell you how many it went. Or was it doing well?

52:32 I thought it was done well because I did it, but yeah, it went it, it's got go away profile. It's got it's Pete petered out 180,000. Well done, honestly. 181.4. Well done. My my biggest was 12-12 hundred and 215,000. That was me telling people basically don't block the bloody owl of a wasp nest. Oh. Yeah. Yeah, you imagine that half the world told me I was idiot, I didn't know what I was talking about, and the other half said I tried that. It didn't end too well. Yeah. Darren, thanks for popping on mate.

53:17 It's coming on soon. Talk about drains. All right, OK, Yeah, good.

53:24 Yeah, we we pass all our drain work to a local guy called Stuart and say he passes all maze insects and all this other other stuff. No, that's good. That's good. Do you do you do much bed work? Bed book bed books being much that I. Try not to, but yeah I probably do 3 three a month. I don't, I don't, I don't know what it is, Pitbull. Recently I had a spate of moth jobs, loads of moth jobs. Yeah, I've had, I've had seven in the last two week. Coming moths, Yeah. Loads of them and I think there's one for a lady today.

54:04 Well I didn't do it today but I went back to get a check because she couldn't get the online banking to work. It's just to me you cover market albris. That's what I can Not that far. You know, my sister's got moths as well. I said I can, I can do that no problem. Not that far. It's not. It's written our territory. You can't do it. Brown house moths, mega common but never have a carpet. Because a lady, because her daughter was actually. Did you spray the sofa? I don't. I don't spray sofas. I don't.

54:37 You don't spray. You don't spray sofas, do you? No. Read the label. We're not supposed to do that anyway. Yeah, I think they did. Everywhere else under it, every, every inch of the carpet and pulled out all the seats and everything. Oh no, that's fine, I said. I didn't know you couldn't spray it, so I did. Tell your mum. The last one that I've spent £90 on chemicals from B&Q and I still can't get in get control with them, they're buying little little spray bottles of and expecting it to do it all out.

55:08 But fleas when they the fat gives them this little tint and they've got like a massive house. No, I'm not. You shouldn't just you shouldn't buy off them. But what happens though? They don't know. Don't they just buy for the vets thinking that that's it, the miracle cure? The The joys of Google. Yeah, exactly is that. The thing you want to know? Google does. The thing is, you'd think with the AI, if you actually ask the AI the right questions, you just tell me the correct answers. I'm guessing that they're looking at different options.

55:40 You know, they're not asking the correct question. Then there are some different theories on. You know, I went to one job saying you had some of these crystals down. I was like, what are you smiling forces? They don't do anything. You know when some people put like crystal stones down thinking it, I said it did it work for you? She said no. I said none of it works. Mint doesn't work. Planting mint in your garden. None of it. None of it. If they want to, if they want to get a new house or rats or whatever, none of them will work.

56:17 It's because of Google I should say. Yeah, sure, sure. Used to be a great tool, but now there's so much crap there's like I can build a website tomorrow and I could thrive on the website in big capital letters. 200 times that. White T-shirts kill bed bugs. Yeah. And once that's on Google, Google will pick it up and some some idiot will read white T-shirts or web books. I'm going to buy a white T-shirt. I'm going to cover my house. I'm going to buy thousands and cover them. Can you imagine walking to a client and there's thousands of white T-shirts everywhere right on this form.

56:58 Well I read on Google that it said white T to hate white T-shirts. Yeah, just because, because Google picked it up off a website that's incorrect. Exactly, exactly. Just to see if we got So what your, what's your, have you got any future plans with your pest control company or just just carry on as you are? No, I'll never retire. I might be plodding on. You'd get bored. You would. You'd get bored if you retired. You do? Yeah. I don't really want to expand. I'm happy to expand sideways and, you know, share work.

57:40 I've sent me my wife and she's part of crew now. Really what she does pest control now? We're looking at going to some training in house. Interesting. Not to treat to go out and harass, but to answer the call to those she can explain to customers more. Yeah, that's interesting. Well, yeah, she's doing the counts, doing organising the diary, doing the mileage. No, I thought I'd like my message to be in the firm one day when I actually when it's when it's actually my firm. Although I am a director, I'm not the proper.

58:19 I haven't got to say, but even though what I want you, I usually get. Yeah, I'll land it down to you very soon. You will. Well, let's see, I'm trying to grab it as well at the same time. Yeah, sure, sure. Sure I am. I am. But yeah, power. That wouldn't be if it weren't for me, I think. I don't mean the sponsor, I mean as I said to him, when you I think we're in digital, he was like no, no, no, no, we don't, we don't. But then when we went around the show they came out as the best one and they've made massive improvements since then obviously.

58:53 And the vast main things, what do you want etcetera. And they do do the best and at the minute just everything I want, so I'm happy. But if I was to, is it the biggest thing with domestics, people love to be informed about when you come in. So say you're on the way, it will send a text saying Sean, or if we're both there on the way, they will be with you approximately and we go say 9:00 PM wouldn't be because we don't do that, but 9:00 PM traffic, you know, dependent etcetera. You don't believe me?

59:26 People love getting that text off the software. They do. As much as I can. Yeah. I use Google a lot, Google Calendar so as you ring the client, the client rings. So send me send me a text I'm driving. I'm not, but I want them to commit to a printing the verbal contract and B send me the name and address so I can just copy it. So that we actually, we actually do that now what we say is because we don't pressure the people on the phone, we say if you wish to proceed, we'll send you a text message and we'll say.

1:00:03 I mean, you please send your name, address, phone number, because sometimes different phone number, e-mail if you wish to proceed. And we just say to them if you don't wish to proceed, just ignore the text message. We don't. So now it's not it's not a commitment there. They didn't. They don't have to. They don't have to do it. Yeah, yeah. And then we get, then we then we put it into the software after. Yeah, so I, I copy and paste into Google Diaries so it's on my phone and then half an hour before, I'll just send them a text.

1:00:32 I'm 20 minutes away or I'm on my way. Or are you still up for this visit? And, and they love it. They know that you know you're they're involved and you know you're on your way. Yeah. But yeah, people, whichever way, keep people updated. They do. But yeah.

1:01:00 Is there anything else you wanted to talk about? Yeah, I've gone blank. I had AI had a big list, but I've never wrote it down. I thought I'll remember this. No. Because I did, I did send you a list, but I think we've we've actually. Covered it, yeah. I've actually covered a lot of it, like briefly, you know, like certain bits, like there was 1 here. Why are trade bodies so important to do? Pest controllers across the UK think we've kind of covered it, haven't we? Yeah, yeah, certainly. If that because it just shows more whatever trade body you decide to be in, it shows that you've got commitment to the industry.

1:01:32 And I would say this, but not just a one day, but not just a one day and done, you know, one certificate for five years at least with at least with a trade body, you have to continuously do your CPD and professional development. It's not just one ticket and you don't every five years and. Be told that's over 12 months. You haven't got to do everything in the first month, have you? You spread that, spread it over. Yeah, exactly. Oh my. Jackie's got a Jackie's got a question for you. Are you related to or like it?

1:02:08 What is the most difficult V job you've done, Martin? They're all complicated, but they're all easy as well if you enjoy what you're doing. It's when the customers don't tell you the truth. Yeah. Yeah, They've only just come. Yeah. OK. But I'll tell you how long they've been there when I open it up. Or they'll say how much to remove bees. I'll say, well, you tell me when they come and I'll tell you a price. So I'll give them two prices. I'll say if they've only just come this month, then it's price A. But if I open it up and it's dirty black comb, then it's price B. But yeah, the the chimney ones are more difficult.

1:02:59 We've we've done a few off cherry because what, 9 out of 10 it's going to be scaffold to make, you know, get the access more secure.

1:03:11 But yeah, I've done done a few done noticing to know done the

1:03:17 big church at Derby. I forget I've done a little loads. I did start to accrue, accumulate, note down how many we did every year, say some days, some years it were 30, some were 35. Then it went over COVID, it went up to 60 and actually it went to 70, then it went back down to 50. So I'll say what I mentioned earlier, Sean, is I'm now trying to aim for fresh jobs rather than historic jobs. Historic jobs are just a nightmare. It's just a nightmare because the deeper down they are, the more you've got to do.

1:03:57 And although the customer says, yeah, they've only just come, but they're here for a year ago, just a night. I've done a quote today. They've been there seven-year and it's a grade 2 listed building and the chimney must be 15 foot tall opera listed 2 building. So I'll say, well, it's going to be a nightmare. That is, I don't really want.

1:04:21 Yes, there's a lot more involved than people think so. Yeah, the nice ones are where you can see they've only just come and you know, it's all brand new stuff and you know you're going to save them and bring them on to thrive. Yeah, yeah. Someone on YouTube called there's poking fun. Hello, thanks for watching. Do you find the cost stops many people? Yeah, very. I've had three today. One was a old lady's pensioner. She says, yeah, they've only just come, but they might have been here last year.

1:05:00 You give them the two, the two prices and they say but yeah, but I'm a pensioner. I'll say, well I'm a business. I don't do anything for free. I've got overheads, I've got vehicles, I've got training, I've got insurance, I've got fuel to find, I've got food to find, I've got AB box to find to put your BS in. Where's all that coming from?

1:05:22 Yeah, so we'll get that quite a lot. I'm quite used to it now, so don't bother me. I just give them a default answer and then if you want me to come back to me. Yeah, no, I mean, after hearing you on the phone on the way to look at the Milton Keynes, he just rolls off his token like no tomorrow. He's facing him, Lorraine. All right, But yeah, please pass subscribe. Just poking fun. If you're watching on YouTube, just press that subscribe button and if you're on Facebook, press follow. That's it.

1:05:58 And you're from LinkedIn. Just keep watching my profile. But yeah, yeah, it's been it's all cool outside now. It's stopped raining there as the rain will come your direction. Yeah. We've gone very dull. We've got orange amber sky now, so it's coming. It's. Gone. Really. Yeah, yeah, No worries. I've sent it your way. Thank you, thank you. We're gagging for it. This is the real N sound if Sam's listening. Apparently I'm a northerner. Thunder. See. Obviously they're downward humour, you know, right at the bottom of the map and as a joke, so makes for Sam comes on the podcast, he says you're northerners, you know, apparently any anywhere past Bristol is north, Yeah.

1:06:45 North. Yeah, I've looked on the map and I thought technically we are where I am. I am more north than they are, but I'm slap bang in the Midlands basically. But yeah, it's really about pest control companies deal, deal with like areas because it's like, it's like we had a girl from the new, there was a new person from palsy, sales Rep Rangers. She was a area manager. No, but you know, for sales, new person. Yeah, she's the area manager for the Southwest, the bloody Midlands. What's that about? You know, and like even with NPTA, like Mark is great.

1:07:29 He's my great. He's technical manager, but he is technical manager for the North. But the North area is massive.

1:07:38 It's and I was like, I think it's into Hughes fairy about where you are in the North. He's not great, isn't he? He has. He's technical manager. Yeah. Jackie, I will send the rain your way as well. Go to Jackie. There you go. It might work, it might not, but yeah, it is the north. It's a big area if you think about it. But I ain't admitting to being. I'm not admitting to being a NI Don't know. I'm not. Yeah. It's been a fun chat, I think. I think we've covered most of it. The question that I came up with and sent you an e-mail, I think.

1:08:17 Yeah, we've, yeah, I think we've covered just about how there there was one last one. How can getting involved in the industry help best professionals grow? I mean, that's, I think that's basically, you know, CPD into learning new things. Learn and share and be hungry and want to want to move on. Yeah, because I'm, I'm a different pest controller from what it was when I first started out. I like to try and I like to try and find how they're getting in, like to try and sort it, stop them getting in.

1:08:57 You never guarantee that you've 100% got it, but there's ways and methods now, yeah. Yeah, my back to my mentor when I said when I first started, he he spoke wise words to me and said you need to specialise in something because everybody does a little bit of nothing. But once you specialise in something you will excel. And at the time I didn't realise, but you know, I enjoyed, I enjoyed doing the bees. So we chose each other.

1:09:34 So that's good it. Is it is.

1:09:38 Removing issues for clients. You know, as in bees. All right, it's true. It's it's interesting where you can specialise. It's that I'm now trying to I haven't had no fresh job to try and push the proof. I push the I do the proofing, but now I haven't had one yet since where I can say, oh, you need your drains looking at so so I can do it myself. I'm going to never. Never interested me. I lifted. I had a tinkle, would be one of the iron drain cameras. There were 20 odd grand. It would. The dog's bollocks, it would.

1:10:17 It would. Be for that, yeah. 18 head, extra long cables, fancy software. It went my cup of tea. I didn't want to put in my hands into drains where all the bacteria is. So send everything to Stuart and he's your man. Spire Pest, get him on. We'll have him on one day. Yeah, I'll have to see if he'll come on. I'd have him on. He doesn't know anything. He's always sending a picture. Isn't he in the group? Definitely. He's he's as busy as Toti is getting. We're in busier, yeah. Yes, yeah. But he won't have time to do what's next this summer, will he?

1:10:58 Does he? Does he do them? I think he will if he's in area, but we're busy doing doing surveys. Surveys is his bread and butter and it's what he enjoys doing, so it's real to to pursue that. It is exactly. He's an MPTA man, Brenty. Yes, yeah, yeah. He wants to add it to his because you know you have a Finder pest controller, because now they sent out a survey to ask you what you specialise in and he could take the drain surveys. Yes, not many, not many of them, I don't think any. Not many people because I looked at how many had done it and not many people have put it.

1:11:41 You don't have to do it. I think you just I think it boosts your profile. Someone was actually could you can you can specify what you're looking for now and define the pest control there. Where all point towards him. If he's yeah, sure, yeah. So yeah, it won't take him many minutes to do it. You just put it on there and they upgrade the profile. I think you may get more work that way. I don't know whether it may help and other members any of you specialise in, they ask you like have you got bird?

1:12:11 You do bird work, I think bed book work, heat treatments, all that kind of stuff. It does. So it's all it's worth doing. You know, it's part of your membership. You might as well have it. Yeah, it's just cost you your time to commit. Yeah, So thanks everyone and thanks to Powered Now for sponsoring best perspectives for the for the year. It's if you haven't tried Powered Now, it's job management software, but all, and you can also schedule appointments with clients, send them reminders of when you're on the way, test reports as well, all, all all that kind of stuff.

1:12:53 But I'm going to get a better advert together for Powered Now for the podcast. This is the just it was just finalised today. So I wanted to give them a mention just to help the me to pay for stream yard and bits and bobs towards the podcast. Because although I do it, it's not the stuff I use isn't free to use. So you've got to pay for you're going to pay for this software and bits and bobs like that. But yeah, just help it along. It is. But yeah. So thanks everyone for watching. And there will be a quiz at some point, probably tomorrow on a British pass register.

1:13:30 And if you are with Basis Prompt, I have sent them an e-mail the 9th of May. We're now on the 26th of May. So I've received nothing back. So we may get an answer by the end of the summer, but I don't, I don't know. I didn't even get an activated message back. So yeah, they asked me to pay them recently for basis Prompt even though I left. Yeah, many months ago. Yeah, but I, I never got a response back when I when I gave them notice. So maybe they just didn't see my e-mail. But I'm not paying them.

1:14:06 I'm not a member. I'm in a British best register. But yeah. Yeah, same. Here, no. But once I get my Basis prompt codes for people, I will give them out that all the people use Basis. They're all like Jackie uses. There's quite a few people use Basis Prompt and watch the podcast and they keep asking me when I get the codes I will deliver them, but I haven't yet. So yeah, thanks everyone and I'll see you all next week. So if you stay on for a minute, Martin and I'll just end the stream. Yeah, Thanks everyone.

1:14:41 Good. Night. Thank you.