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August 11, 2026 •1:18:34

Pest Control Training: Skills, Sales & Continuous Development | Pest Posse TV

Training and education Sales and marketing

0:00 / 1:18:34

Tonight's Episode

Pest Control Training: Skills, Sales & Continuous Development | Pest Posse TVShaun is joined by Cully and Foster, co-founders of Pest Posse TV - one of the longest-running video training platforms in the US pest control industry, producing weekly content since 2017.

They share their journeys from field technicians to industry educators, including Foster's story of becoming Clark Pest Control's top commercial salesperson and later writing a bestselling book on pest control sales. The conversation covers why continuous training matters more than one-off CEU credits, how untrained CSRs can quietly cost a business sales and trust, and the risks of over-relying on digital rodent monitoring without physical inspection.

They also dig into the diverging world of rodenticide and pest control regulation between the UK and California - including glue board restrictions, second-generation anticoagulant bans, and what each country can learn from the other's approach.

A fascinating look at how two very different regulatory and training cultures are shaping the pest control industry on both sides of the Atlantic.

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Pe⁠st Perspectives Podcast is a UK independent pest control podcast hosted by Shaun Muller of Oakham Pest Control Ltd. The show features practical conversations with pest control technicians, business owners, suppliers and industry experts, covering rodent control, drainage investigations, bee removal, bed bugs, wasps, commercial pest management, compliance, business growth and wider pest industry topics.Listen, watch and learn more at:⁠https://www.pestperspectivespodcast.co.uk

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Key Takeaways

Culley Christensen and Foster Brusca from The Pest Posse emphasize that effective pest control training must be practical, accessible, and relevant to real-world situations pest professionals encounter.
Good pest control training extends beyond exam preparation and should include field-based education, customer service, communication, and sales skills alongside technical knowledge.
Continuous learning is important throughout a pest professional's career, not just after initial qualifications, and helps businesses retain customers and improve industry standards.
The Pest Posse Academy uses video and online learning as part of modern pest management education to develop technicians into confident professionals.

Frequently Asked Questions

Who are the guests on this episode?

Culley Christensen and Foster Brusca from The Pest Posse, joined by host Shaun Muller.

What is The Pest Posse built around?

A simple principle that training should be practical, accessible and relevant to situations pest management professionals face in the real world.

What topics are discussed in this episode?

Pest control education evolution, continuing education importance, practical field-based learning, identifying credible information, technician confidence development, customer service and communication skills, company culture, and the future of pest control education.

Who would benefit from listening to this episode?

Technicians starting their career, experienced pest professionals, supervisors responsible for training teams, and pest control business owners wanting to improve standards.